What Counts as Acute Care

• Sudden chest pain, shortness of breath, or neurologic symptoms
• Acute injuries or severe pain
• New concerning symptoms that need rapid evaluation
• Worsening of chronic conditions
• Post-procedure complications
• Medication reactions or side effects

How We Handle Acute Issues

Immediate Physician Access

• Direct physician communication 24/7
• Rapid triage—is this urgent, emergent, or manageable?
• Clear guidance on next steps

Same-Day Evaluation When Appropriate

• In-person assessment available same-day
• Point-of-care testing (labs, EKG, etc.)
• Treatment initiated immediately when safe

Strategic ER Coordination

• When ER is necessary, we coordinate your care
• Medical records sent ahead
• Direct communication with ER physicians
• Follow-up care coordinated after discharge

Avoiding Unnecessary ER Visits

• Many “ER visits” can be managed with physician guidance
• We assess urgency and direct you appropriately
• Save time, money, and unnecessary stress

Post-Acute Follow-Up

• Results reviewed and acted on promptly
• Prescriptions filled and instructions clarified
• Close monitoring during recovery
• Prevention strategies to avoid recurrence

The EverHealth Advantage

Unlike typical urgent care or ER visits, your EverHealth physician:

• Knows your complete medical history
• Can access all your recent labs and imaging
• Understands your medications and allergies
• Makes decisions in context of your overall health strategy

Acute care becomes connected, not episodic.